Baby Sensory Terms and Conditions, Policies and Procedures
Please note: All places are based on a first come first serve basis.
Confirmation: Please note that once registration is completed along with the fee indicated you have opted to secure your place (fees are non-returnable and non-transferable). You will receive confirmation via e-mail once your baby’s booking is confirmed. Once you have completed registration it indicates you have read and agreed to the terms and conditions above.
Refunds/Cancellations of classes:
Baby Sensory has the right to cancel classes without refund in exceptional circumstances beyond their control (fire, flood, vehicle breakdown, serious illness, treacherous snow etc.) but if possible will run a catch up class at an alternative time, however, this is not guaranteed. Should classes need to be cancelled you will be notified/ contacted. Alternatively, you can contact Beccy at anytime on 07800568040 to check if a class will be running.
Once a term has started all places are non-refundable. Baby Sensory is under no obligation to refund or transfer your money in the event that you are unable to attend part of or the entire course. We regret that we are unable to offer an alternative for missed lessons. You are however welcome to offer your place to a friend as a gift. If you are wanting to offer your place to another please notify me as soon as possible so that we can amend my registers. Please note there will be a £10.00 admin charge for any changes made. Thank you for your cooperation.
Snow Policy: Baby Sensory will endeavour to run classes during bad weather e.g. treacherous snow conditions. However, should classes need to be cancelled you will be notified as soon as possible via our Facebook page and via email and/or text message.
Older Siblings: Our classes are designed for babies from the age of birth to 13 months only. All older children aged from 18 months + are unfortunately unable to attend our classes due to health and safety reasons. We am sorry for any inconvenience caused.
Data Protection: The information on registration form contains personal data. Baby Sensory will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed/sent out to a third party.
Confidentiality: Baby Sensory prides itself on creating original and unique ideas to ensure and deliver a top quality service. Certain content and information provided throughout our classes are copy written and under ownership of Baby Sensory. Baby Sensory grants you a limited, personal, license to use ideas for home use only. Baby Sensory kindly asks customers not to copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Baby Sensory materials in any manner such as use of ideas in a public place, promotional event without permission from the copyright holders.
Illness: Parents are asked to keep their babies at home if they have a serious infection and to inform the setting as to the nature of the infection so that other parents can be alerted.
Please keep your baby at home if he/she:
•Has a fever or has had one in the previous 48 hours
•Has had an upset stomach or diarrhoea in the previous 48 hours
•Has discharging eyes
•Has symptoms of a possible communicable diseases such as:
•Hand, foot and mouth disease
Equal Opportunities: Baby Sensory works in accordance with all relevant legislation, to provide equality of opportunity for all children and families and take positive action to eliminate discrimination in all areas of their work, including:
•Disability Discrimination Act 1995, 2005
•Race Relations Act 1976 + Amendment 2000
•Sex Discrimination Act 1986
•Children Act 1989, 2004
•Special Educational Needs and Disabilities Act 2001
•The Equality Act 2006, 2010
Health and Safety: The health and safety of babies and parents in our classes is of paramount importance. We adhere to strict health and safety guidelines and make sure that every aspect of care is delivered to the highest possible standard. We also make sure:
•An extensive annual risk assessment is carried out to identify aspects of the environment that need to be checked on a regular basis. These form the basis of the daily risk assessment, which is completed by the class teacher before the start of each session, ensuring that hazards to parents and babies are kept to a minimum.
•Toys and equipment are cleaned and checked each time they are used and damaged toys and equipment are immediately removed for repair or disposal, as appropriate
•The premises are hygienic – following the requirements of the Health and Hygiene Policy.
•A register of children, staff and other adults is taken at the start of each session.
Please do let us know at any time if there is anything we can do to make your time at Baby Sensory more enjoyable. We sincerely hope that you have a wonderful experience with your baby at this very special time in your lives
Beccy Hackwood (main contact for all enquires).
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